Shipping policy

SHIPPING POLICY

At ORAMO, we aim to deliver your orders with efficiency and reliability. Below is an overview of our shipping process and policy.

Order Cut-Off Time: 6:00 PM UK Time

Order Handling Time: 1 business day
(Monday – Saturday)

Transit Time: 1–3 business days
(Monday – Saturday)

After you place your order, you will receive an email confirmation with your order number and order details.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

We use trusted carriers to help ensure reliable delivery. These may include:

Shipping costs are calculated and displayed at checkout before payment is completed.

If free shipping is available for your order, this will be clearly shown during checkout.

We currently ship within the United Kingdom only.

Unfortunately, we do not offer shipping to P.O. boxes, APO, FPO, or DPO addresses.

If your package is marked as delivered but you have not received it, please follow these steps:

Verify the shipping address provided at checkout.
Check all possible delivery locations, such as porch, reception, side gate, or safe place.
Ask neighbours or family members if they accepted the package on your behalf.
Contact the courier directly with your tracking number to initiate a claim.

If the package is officially declared lost, please contact us at:

Please include your order number. We will review the case and may offer a replacement or refund where applicable.