Privacy policy

Last Updated: June 25, 2026

At ORAMO, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

We operate in compliance with the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), and applicable United States State Privacy Laws (including CCPA/CPRA).

1. Who We Are (Data Controller)

ORAMO is the data controller responsible for your personal data.

Store Name: ORAMO

Physical Address: 73 Carr Ln, Hull HU1 3RQ, United Kingdom

Email: Contact@oramo.shop

Phone: +44 7455 102798

2. Information We Collect

We collect several types of information to provide and improve our services:

Identity & Contact Data

Name
Email address
Phone number
Billing address
Shipping address

Transaction Data

Details about payments and products purchased

Note: We do not store full credit card numbers. Payments are processed securely by third-party payment providers.

Technical Data

IP address
Browser type and version
Device information
Time zone settings

Usage Data

Website activity
Product interactions
Shopping behavior

Marketing Data

Marketing preferences
Communication preferences

3. Legal Bases for Processing (UK & EU)

Under GDPR, we process personal information only when we have a legal basis:

Contractual Necessity

To process orders and deliver products.

Legitimate Interests

For fraud prevention, website security, customer support, and service improvements.

Legal Obligation

To comply with tax, accounting, and consumer protection laws.

Consent

For marketing communications and non-essential cookies.

4. US State Privacy Rights (CCPA/CPRA)

If you are a resident of the United States, you may have specific rights:

Right to Know

Request information regarding the categories of personal data collected.

Right to Opt-Out

We do not sell personal data for monetary value. Where applicable, users may opt out of data sharing used for advertising purposes.

Right to Non-Discrimination

We will never discriminate against customers for exercising privacy rights.

5. How We Share Your Data

We share information only with trusted partners necessary to operate our business:

Service Providers

Payment processors
Hosting providers
Customer support platforms
Email service providers

Logistics Partners

Royal Mail
DHL
UPS
FedEx
Other trusted delivery providers

Legal Authorities

Where required by law or to protect legal rights.

International Transfers

Where personal information is transferred internationally, appropriate safeguards such as Standard Contractual Clauses (SCCs) are used where required.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember shopping cart contents
Improve website functionality
Analyze website traffic
Personalize user experiences

You may manage cookie preferences through your browser settings.

7. Data Retention

We retain personal information only as long as necessary:

Order Information

Retained for at least six (6) years to satisfy legal and accounting requirements.

Marketing Information

Retained until consent is withdrawn or the customer unsubscribes.

8. Your Rights

You may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to processing
Request data portability

To exercise any privacy rights, contact:

Contact@oramo.shop

9. Security

We implement appropriate technical and organizational security measures, including SSL/TLS encryption, to help protect personal information.

Access to personal data is restricted to authorized personnel and trusted partners who require access for legitimate business purposes.

10. Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children under:

16 years of age in the UK/EU
13 years of age in the United States

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, operational, or regulatory changes.

Updates become effective immediately upon publication on this page.

12. Contact Us

For questions regarding this Privacy Policy or your personal information:

Store Name: ORAMO